You have the right to request a copy of the personal data we’ve collected about you in the past 12 months. You also have the right to ask us to delete your personal data we collected about you. If you want to see or delete your personal data, contact us at firstname.lastname@example.org. We will not deny you services, charge you different prices, or provide you with a different level of service solely for exercising your privacy rights.
If you request to see or delete your personal data, we’ll first need to verify who you are before we can respond to your request. If we can’t verify your identity, we will not be able to fulfill your request.
If you want to delete your personal data, you can (A) contact us at email@example.com, or (B) close your account. However, if you close your account or request that we delete personal data, we still need to keep some personal data so we can:
Depending on where you live and what type of account you use, you may have different rights and choices for managing your personal data. For example, certain State privacy laws do not apply to personal data collected, processed, or disclosed by a financial institution according to federal laws, such as the Gramm-Leach-Bliley Act. Consumers may read our Consumer Privacy Notice (see below) for more information about their rights under US federal law.
Your choices about how we communicate with you differ depending on the purpose of the message and how it is delivered. Some messages are considered optional, and some are necessary for you to manage your accounts with us. We use email, text messages, push notifications on your mobile device, and even paper mail depending on the situation and your preferences. Optional (marketing) communications will contain a link allowing you to unsubscribe from those communications. However, you won’t be able to opt out of messages that are considered necessary for you to manage your account, such as receipts and emails that alert you to changes in your account’s status that require your attention.
We may collect your personal data when you register for or use our services, such as when you create an account or authorize a transaction. This may include:
We may collect personal information about you from various sources, for example from:
If you have an account with SendFriend, we will associate information from all these sources with your account to improve your experience and for compliance and analytics purposes.
We do not knowingly collect personal information from people who are not allowed to use our sites and services. Contact us if you believe that we’ve mistakenly collected personal data from someone not allowed to use our services. We’ll delete it immediately, unless we’re legally required to keep it.
You can disable or decline some cookies for our sites and services. But, since some parts of our service rely on cookies to work, those services could become difficult or impossible to use.
Some web browsers have an optional setting called “Do Not Track” (DNT) that lets you opt-out of being tracked by advertisers and some third parties. Some of our services may not function without tracking data; accordingly, we may not respond to DNT settings and/or the usage of DNT settings may impact the availability of the services.
We collect personal data for many reasons, including to improve your experience, and to run our business. Specific reasons why we collect your personal data include:
We do not sell your personal data. However, we may share personal data across our services and with other members of the SendFriend corporate family. Sometimes we share the personal data we collect with third parties to help us provide services, protect our customers from risk and fraud, market our products, and comply with legal obligations. We may share personal data with:
Helping to keep your personal data safe against loss, misuse, unauthorized access, disclosure, and alteration is our top priority. To protect your personal data, we use technical, physical, and administrative security measures that include:
While we protect our systems and services, you’re responsible for keeping your password(s) and account information private. You are also responsible for making sure your personal information is accurate and up to date.
If your account is closed, we may keep your personal data and other information as required by law and according to our data retention policy. If we do, we’ll continue to handle it as we describe in this policy.
This Consumer Privacy Notice applies to you if you are an individual who resides in the United States and uses SendFriend sites or services for your own personal, family or household purposes.
What does SendFriend do with your Personal Data?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice.
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons SendFriend chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does SendFriend share?
Can you limit this sharing?
For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
For our marketing purposes to offer our products and services to you
For joint marketing with other financial companies
We don’t share
For our affiliates’ everyday business purposes information about your transactions and experiences
For our affiliates to market to you
We don’t share
For nonaffiliates to market to you
We don’t share
Who we are
This privacy notice is provided by SendFriend, Inc. and is applicable to your personal U.S. SendFriend account(s).
How does SendFriend protect my Personal Data?
We implemented robust security measures to protect your personal information from unauthorized access and use. These measures include computer safeguards and secured files and buildings.
How does SendFriend collect my Personal Data?
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only:
State laws and individual companies may give you additional rights to limit sharing.
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